The following expressions will help you to write business letters and emails:
Dear Sir or Madam.........................Yours faithfully
Dear Sirs........................................Yours faithfully
Dear Mr Jones................................Yours sincerely
Dear John.......................................Best regards
Following our recent telephone conversation...
Further to our recent telephone conversation...
Following on from our recent telephone conversation...
With reference to our recent telephone conversation...
I refer to
As agreed during our recent telephone conversation...
Thank you for your letter/email of 8 March 2011.
Thank you for your enquiry about...
I am writing to confirm/enquire about/inform you/complain about
I regret to inform you that
I am pleased to inform you that
I am writing concerning/regarding
Please find attached
I attach
Please find enclosed / Enclosed you will find (not emails)
I apologise for the delay in confirming the dates of the conference
Please accept my apologies for the delay in replying
We apologise for any inconvenience caused by this mistake.
I would be grateful if you could send me/confirm/reply
Would you kindly inform/forward/send...
Please note that these prices do not include...
We have yet to receive payment for our invoice No. 543TEW87. Please find a copy of the invoice enclosed. If this amount has already been paid, please disregard this notice.
I would appreciate it if you could settle this invoice at your earliest convenience.
Should you require any further information do not hesitate to contact me/my assistant
I look forward to hearing from you.
We look forward to seeing you at the conference.